Technical or Account Questions
For any questions about your account, technical issues, or other non-violin related questions, email [email protected] and Alex will be happy to assist you.
Violin or Music Questions
For any questions about music or the violin, post on the Community Forum and Lora will respond. Please use [email protected] for any personal questions about your account or technical issues.
Response Time
We will get back with you as soon as possible, usually within 24 hours Monday through Friday. In the meantime, feel free to browse the resources below!
No response?
We read and respond to all emails. If you have not received a response within 3 days (Monday-Friday), your email has probably not been received or has been sent to the wrong email address. Please ensure your email has been sent to [email protected]